Support

Shipping

Last updated: September 10, 2026

Complete shipping information will be posted before ordering opens.

What will be published

• Destinations we ship to.
• Delivery options, costs and any free-shipping threshold.
• How long orders take to dispatch.
• Carriers, and when tracking becomes available.
• Who covers import duty and handling on any cross-border orders.

Sequence is being developed for the United States market first. Where a cosmetic can be sold depends on registration and labeling requirements in each market, and those requirements shape packaging as much as logistics — so the destination list will be published once it is settled rather than estimated now.

Questions

If shipping to a particular market matters to you, tell us — it is genuinely useful input into which we prepare for first. Get in touch.